Here are answers to some common questions about 92.5 JACK FM and our Programming.  If your answer is not found below, please click on "Contact Us" and email someone directly for assistance.

General Questions

Q) Why doesn't the radio station start right away when I click on the "Listen Live" link on www.925jackfm.com?

A) In order for us to stream our radio station on the website, we need to sell advertising to recover some of the hard costs. This includes selling a commercial that airs while the station stream is "loading" for you to hear. If you would rather skip the commercial, simply hit "skip". If not, the station will start automatically after the commercial.

Q) In the past I was always able to access the "Listen Live" feature. Now however, I am not. Why?

A) If you see a blank window appear when clicking on Listen Live, then your system is configured to block all ads from being served; thus you're not able to access the feed. If this is the case please contact us

 

JACK NATION/ Prize Pick-up Questions

Q) I have recently won a contest with JACK FM.  Am I eligible for any other contests?

A) We require that all contest winners wait 30 days after winning a prize before winning again. This does not apply to Auction items, which can be won as frequently as you would like provided you are the highest bidder. Good luck!

 

Q) How can I collect my prize?

A) Prize winners may pick up their prizes at the Rogers Video store at 333 Bloor St. E unless otherwise specified.  Please see the Prize Pick Up section or consult the contest rules for detailed information you need to know before coming to claim your prize.